Jobs

Marketing Manager

We are looking for a passionate, experienced Marketing Manager who has the ability to work under pressure whilst maintaining a positive can do attitude to join a fast growing team. You must be highly organised with a keen eye for detail and the ability to use your own initiative.

 

The ideal candidate will display passion and drive for all things marketing and have at least 3 years previous experience working within a music venue or events company.

 

This is a really exciting opportunity for an event marketer to join a recently launched business. Forum Birmingham has significantly developed the events schedule for the city and require a marketing manager to drive this success. This position is both strategic and hands on and has an emphasis on digital marketing (social media, video) alongside more traditional marketing approaches.

 

The marketing manager will work very closely with the events and commercial team to ensure that all event marketing opportunities are exploited to their full potential.

 

You may also be required to lend your expertise to other venues within the Global Venues portfolio.

 

DUTIES & RESPONSIBILITIES

To lead the marketing team and work closely with the Head of Events & Programming in realising the direction of marketing for Forum Birmingham’s in house productions and external events whilst also overseeing other miscellaneous events.

  • To work within schedules and budgets provided by the Head of Events & Programming
  • Responsible for marketing budgets of varying sizes for our marketing operations for the brand and events.
  • Oversee all aspects of events marketing from the strategy for individual and multiple campaigns through to delivery on the day.
  • To oversee the graphic design briefs
  • To ensure that Forum Birmingham’s brand guidelines are adhered to at all times and improved where possible
  • To manage the outward facing profile of the brand at all times
  • Manage and implement the social media schedule
  • Work alongside our freelance PR company
  • Responsible for the management of the Marketing & Promotions Assistant
  • Working closely with all artist and events teams to deliver successful campaigns
  • Drive event ticket sales through bespoke promotion.
  • Oversee the ticketing partnership management (Resident Advisor) and other core business partners related to marketing
  • Implementing show on sales (managing the on-sale forms and ticketing management) and ticket sales updates
  • Maintain relations with the universities and other local approved businesses

PERSON SPECIFICATION

Essential

  • Demonstrable experience as a marketing manager of events and/or venues
  • In depth knowledge and experience of all social media channels and tools
  • Experience with Facebook Ads Manager
  • Excellent digital marketing skills
  • Experience of media buying and campaign implementation
  • Experience managing budgets
  • Knowledge and practical experience of managing staff members
  • Excellent team worker with good time management skills and the ability to work under pressure and to deadlines
  • Good written and oral communication skills
  • Computer literate
  • Experience with Mail Chimp
  • Keen eye for design and trends
  • The ability to work unsocial hours (meeting deadlines and weekends (attend key events) where necessary
  • Google analytics experience preferred

Desirable

  • Photoshop, InDesign and other graphic design software
  • Experience of Lighting Design or sound engineering for live music
  • Taking and editing photographs
  • Experience using Basecamp, Slack and other organisational tools
  • Web design and management
  • Existing relationships with the wider music and events scene

Salary: £28K + performance-based bonuses

Type: Full Time

Location: Birmingham (remote considered with semi-regular travel)

Start: ASAP

Application Deadline: Tue 3rd Aug

Venue Technical Manager

We are looking for a passionate, experienced venue technician who has the ability to work under pressure whilst maintaining a positive can do attitude to join a fast growing team. You must be highly organised with a keen eye for detail and the ability to use your own initiative.

The ideal candidate will display passion and drive for all things production and technical and have previous relevant experience, i.e. in a music venue or events company.

The Venue Technicians will be responsible for providing technical support, operating and maintaining Forum Birmingham’s technical equipment including lighting, audio, staging and the various production and seating layouts, and will be expected to make a significant contribution to the organisation..

DUTIES & RESPONSIBILITIES

  • To work closely with the Head of Events & Programming, General Manager, production & technical partner (DMX) and other members of the technical and venue team in realising the requirements for Forum Birmingham’s productions and external events and other miscellaneous events
  • To work within schedules and budgets provided by the Head of Events & Programming
  • The repair and maintenance of Forum Birmingham’s equipment
  • To work alongside all incoming production technical staff
  • To ensure that Forum Birmingham’s policies and House Rules are adhered to at all times
  • To attend regular and chair technical and operational staff meetings
  • To attend regular staff meetings
  • Carry out such other duties as may be reasonably expected of the post as required by the Head of Events & Programming, General Manager and production & technical partner (DMX)

PERSON SPECIFICATION

Essential

  • Demonstrable technical experience in professional arts environment
  • Practical knowledge of a range of lighting, AV and sound systems and equipment
  • Experience of technical equipment maintenance and testing
  • Experience of working at height and rigging
  • Experience of working with a variety of touring companies and/or corporate clients
  • Knowledge and practical experience of all relevant Health and Safety regulations
  • Excellent team worker with good time management skills and the ability to work under pressure and to deadlines
  • Good written and oral communication skills
  • Computer literate
  • The ability to work unsocial hours and weekends

Desirable

  • City & Guilds electrical qualification to CG2360 and 2391 or similar proof of competency to BS7671
  • Able to program & operate Avolite, Chamsys and/or Digico desks
  • Experience of Lighting Design or sound engineering for live music
  • Rigging qualification with knowledge and experience of rigging for aerial performance
  • Able to use WYSIWYG and CAD software
  • IPAF and/or Forks ticket
  • Health and Safety qualification such as IOSH or First Aid
  • Experience of working with Young People
  • A working knowledge of Artifax software

Salary: £26K + performance-based bonuses

Type: Full Time

Location: Birmingham

Start: ASAP

Application Deadline: Fri 23 July

Head of Corporate Events – Part Time
 
We are looking for a passionate, customer focussed individual with the ability to work under pressure whilst maintaining a positive, can do attitude. You will need excellent organisation and time management skills with an eye for detail and the ability to use your own initiative.
 
The ideal candidate will display passion and drive for the corporate, wedding and private events industry and have previous event sales/planning experience, i.e. in a venue or events company. Alternatively you will have a degree and demonstrate suitable transferable skills from previous employment roles.
 
This is a brilliant opportunity to identify and implement creative sales strategies, and work closely with the Head of Events & Programming to ensure the most effective use of the commercial diary. You will be responsible for hitting sales targets, managing relationships with clients, suppliers and internal Form teams to the highest possible standards.
Responsibilities will include
 
  • Work with, and manage relationships with our collective of suppliers.
  • Manage the corporate events diary and ensure targets and occupancy levels are met 
  • Conduct site visits with clients 
  • Networking at multiple industry events
  • Building your own pipeline of clients & prospects
  • Building client relationships and managing accounts to drive repeat business organic growth from accounts
  • Helping to host bespoke hospitality events at the venue with sales team colleagues
  • Negotiating rates and contract
  • Entering prospect details/leads accurately on to the venue’s CRM and booking system
 
Key requirements 
 
  • A minimum of 2 years experience within a venue or event agency 
  • Target driven
  • Client-focused
  • Commercially aware
  • Numerate, with strong written and verbal communication skills
  • Ability to work under pressure, to deadlines and targets
  • Strong capability of multitasking multiple enquiries and confirmed events

 

Please email your CV, cover letter and relevant portfolio to jobs@forumbirmingham.uk
Bar Staff
 

Job Description

  • Greeting guests and providing a relaxed and friendly atmosphere.
  • Preparing and serving drinks promptly to the costumer’s requirement using correct measures and glasses in accordance with the food safety and hygiene practices and procedures.
  • Assist in keeping the bar and front-of-house clean and tidy.
  • Keep up to date with current promotions, drinks range and upcoming events.
  • Maintain personal knowledge by completing in-house training.
  • Adhere to all company policies and procedures and licensing laws.
  • Taking guests orders, ensuring that all items are rung through the till and that the correct money is received.
  • Safeguarding at all times the company stock and monies.
  • Be involved and contribute at team meetings.
  • Carry out instructions given by the management team.
  • Set up and stocking the bar as required for the session.
  • Maintaining tidiness and cleaning standards for all areas of the venue.
  • Please note that you must be able to work late night, weekends & Bank Holidays including Christmas Period (Xmas Eve, Boxing Day and NYE.

We are look for the following type of individual: ·

  • Outgoing, positive personality.
  • Good customer service and communication skills.
  • Work well under pressure and as part of a team.
  • Reliable and trustworthy.
  • Previous experience is not essential; your personal qualities and a ‘can do’ attitude is what counts!
  • Be able to attend training relevant to your position, especially for fire, hygiene and Health and Safety.

 

Benefits

  • Tips.
  • Flexible working hours.
  • Staff bonuses & incentives.
  • Allocation of event guest list.
  • Wellness classes, expert DJ lessons.
  • Discounted food.

 

Experience

  • Bartending (1 year)
  • Customer service (1 year)
  • Cash handling (1 Year)
  • Those not eligible to work in the UK need not apply. You must also be 18+ years old.

 

Salary: £9.00-£10.45 per hour

Venue Steward
 
 
Forum Birmingham is a 3500 capacity events venue with a late licence until 6am. The iconic venue is set across two spacious floors. Along with a large additional 350 capacity room which can also function as a stand alone intimate venue, Space54.

 

As an Event Steward for Forum Birmingham, you could get involved in exciting large scale events such as club nights, concerts and corporate events.  You would be responsible for reporting any incidents to security and provide a highly visible presence, controlling people’s access at points of entry, and responding to emergency situations by helping to identify and prevent criminal activity.
Responsibilities

 

  • Presenting at all times, a smart, alert and visible presence at the Forum Birmingham
  • Carrying out pre and post event safety checks ensuring compliance with safe working procedures.
  • Greeting, assisting  and directing people at the venue.
  • Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary.
  • Reporting any security incidents or concerns and dealing with emergency situations.

 

Requirements 

 

  • A checkable personal history including periods of education, employment, travel and unemployment
  • Prior experience of working within a similar stewarding role or someone who is confident following specific procedures and instructions
  • A valid security industry licence or accepted certificate of security competence
  • Understanding of the events industry
  • Excellent verbal communication skills
  • Good customer service skills
  • Attention to detail and alert to any changes that may indicate an increased security risk or unusual situation
  • Confident in interacting with people from different backgrounds, including dignitaries and VIPs on occasions.

Cleaner

 
We are looking for Cleaners to join our friendly and professional team. If you take pride in keeping things clean and enjoy dusting, mopping, hoovering and making surfaces sparkle then your day will fly by working in this role!
 
Forum Birmingham is a 3500 capacity events venue with a late licence until 6am. The iconic venue is set across two spacious floors with clear sight lines to the stage and boasts a generous capacity. The lower floor and stage area are overlooked by a spacious balcony and VIP area with a separate bar. Along with a large additional 350 capacity room which can also function as a stand alone intimate venue, Space54.
Requirements 
 
  • You’ll feel comfortable working both alone and as part of a team
  • You’ll have an eye for detail noticing things others often don’t
  • You’ll take pride in delivering consistently high standard
  • Most of all, you’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy
  • Experience in a similar role is essential
  • Flexible approach to working hours
  • Fluent in English
  • Proof of right to work in the UK